When receiving the Lady Palm plant, do not repot immediately but wait at least 6-12 months. Repot in the spring, using a 2" bigger pot. (Too big of a pot could cause the soil to dry slower, which is not helpful.)
Try not to disturb the roots too much. These plants like to be a little root bound so don't go any bigger in pot size than recommended.
Place a piece of screening at the bottom of the container over the drainage hole to secure the soil and allow it to drain. Use a well draining potting mix with perlite or an African Violet mix to help with drainage.
Lift the plant and release the roots against the existing planter. Use a clean knife or garden trowel to wedge between the pot and the soil to loosen.
Inspect the roots. Notice if there are any dead or rotting roots and trim off with sterile pruners.
Ensure the plant is sitting about 1 inch below the edge of the pot to avoid water spillage. Add more soil and backfill around the sides by tamping down. Fill up to the soil line but not over.
Water thoroughly, leaving the soil damp but not soggy. If settling occurs, add more soil.
Water well to dampen the soil and let it drain.