I have quite a few plants from Livelyroot and they’re all beautiful. Overall, I’d recommend them to anyone looking for beautiful new additions to their collection. That said, My palm showed up having been through it. After opening the box and removing the top layer of moss I was surprised to find that the soil was missing from about 1/4 of the pot (all on one side) and some pretty big roots were exposed. I ran out and bought some potting soil to patch her up. Was saddened to see some fungus gnats fly out of the soil upon watering. So currently trying to prevent a fungus gnat infestation in the rest of my collection and keeping an extra special eye on the new girl in hopes she pulls through.
I did receive two smaller plants from Livelyroot the following day and they both showed up in beautiful condition. I have to believe the Palm issues are a fluke as I’ve had nothing but wonderful new additions thanks to the folks at Livelyroot! Just send this sweet Lady Palm your good vibes