Contact Us

We aim to make plant buying and plant care easy & fun. If you have questions or feedback about an order, plant care, or your experience with Lively Root, here's how to contact us.

First name*

Email*

Phone Number

Order Number (if applicable)

So that we can best direct your message, why are you contacting us today?

I have a question about my order.

There is a problem with my order.

I have a question about caring for my plant.

I need to return or exchange an item.

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Need help with your order?

Shipping Information Refunds FAQs

Need help caring for your plant?

Plant 101: Signs of Overwatering Plant 101: Signs of Underwatering Plant 101: Lights and Your Plants

Need help with a corporate order?

Lively Root for Business